Andrew Freed

About The Author

Andrew Freed is a Distinguished Engineer and a Conversational AI delivery architect who has successfully delivered multi-million-dollar CAI contracts. He is the author of Conversational AI (Manning).

Books by Andrew Freed

Effective Conversational AI

Chatbots that work

By Andrew Freed, Eniko Rozsa and Cari Jacobs
Create and improve conversational AI with the latest patterns, best practices, and tools, including generative AI models.

Conversational AI (CAI) tools are built to solve problems, but all-too-often they just end up causing pain for users–and developers! Effective Conversational ...
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Conversational AI
By Andrew Freed
"A thorough guide to the entire process of designing and implementing virtual assistants. Goes way beyond the technicalities." - Maxim Volgin, KLM

Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your ...
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