Some subjects seem too hot for a group to discuss sanely. Let Ron Kraybill, professor of Conflict Studies, show you how to help people hear each other when they feel like shouting.
Here is how to focus on the issues at stake rather than having a war of personalities; how to employ actual practices for better understanding (interviews, small-group discussions, role-reversal presentations); and how to move a group toward making a decision that all can honestly support.
Lead author Ron Kraybill is a professor of Conflict Studies in the Conflict Transformation Program at Eastern Mennonite University, Harrisonburg, Virginia. During the years of the South African political transition, he trained local, regional, and national leadership in negotiation and mediation skills and served as a training advisor to the National Peace Accord.
Cool Tools is rich in anecdotes and practical how-to for any group faced with tension-filled decision-making.
A book in the Little Books of Justice and Peacebuilding series.
Get a FREE e-book by joining our mailing list today!
Get our latest book recommendations, author news, competitions, offers, and other information right to your inbox.
By clicking 'Sign me up' I confirm that I'd like to receive updates, special offers, including partner offers, and other information from Simon & Schuster Inc. and the Simon & Schuster family of companies. I understand I can change my preference through my account settings or unsubscribe directly from any marketing communications at any time. We will send you an email with instructions on how to redeem your free eBook, and associated terms.
Thank you for signing up, fellow book lover!
Tell us what you like and we'll recommend books you'll love.